Privacy Policy

Last updated: February 02,2026

At One Stone Engraving, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have.

1. Information We Collect

We may collect the following types of information:

Information you provide to us

Name, email address, phone number
Billing and shipping address
Order details (items purchased, order notes, and any personalization details you submit for engraving such as names, dates, or messages)
Messages you send through our contact forms, email, or social channels
Optional marketing preferences (newsletter signups)

Information collected automatically
When you visit our website, we may collect:

Device and browser details
IP address and general location information
Pages viewed and actions taken on the site
Cookies and similar technologies used for site performance, analytics, and improving your experience

2. How We Use Your Information

We use your information to:

Process and fulfill orders, including personalization requests
Communicate with you about your order, questions, or support needs
Provide customer service and respond to inquiries
Send updates you opted into (such as newsletters, product updates, or promotions)
Improve our website, product offerings, and customer experience
Help prevent fraud, unauthorized activity, and security issues
Comply with legal obligations and maintain business records

3. Payments

Payments on our website are processed through secure third-party payment providers. We do not store full payment card details. Payment information is handled according to the payment provider’s privacy and security practices.

4. Sharing Your Information

We do not sell your personal information. We may share information only as needed to operate our business, including with:

Service providers that support website operations, analytics, email communications, or customer service
Payment processors to complete transactions
Shipping carriers to deliver your order
Legal or compliance requirements, if needed to follow the law or protect our rights and customers

5. Cookies and Analytics

We use cookies and similar tools to operate our website and understand how visitors use it. You can manage cookies through your browser settings. Disabling cookies may affect some website functionality.

6. Your Choices

You can:

Unsubscribe from marketing emails at any time using the link in the email
Contact us to request access, correction, or deletion of certain personal information (where applicable)

7. Data Retention

We keep personal information only as long as necessary to fulfill orders, provide support, meet legal requirements, and maintain business records.

8. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

9. Security

We take reasonable steps to protect your information. However, no online transmission or storage system can be guaranteed 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is used, contact us:

One Stone Engraving
Email: onestoneengraving@gmail.com
Phone: (281) 380-3980
Location: Pasadena, Texas